Frequently Asked Questions
1. How do I get started with therapy?
Here are the steps to get started with therapy:
Step 1: Complete the "request a phone consultation"form below. We will contact you for a consultation when it is received.
Step 2: Complete Intake paperwork. When this paperwork is received, an evaluation date will be scheduled.
Step 3: Once the evaluation is complete, we will discuss the results. If therapy is recommended, we will discuss a therapy schedule and develop a plan of care.
**Please note your insurance may require a doctor referral to receive an evaluation and/or treatment.
2. How do I know if my child needs an evaluation and/or therapy?
You can complete the "request a phone consultation form below" to discuss your concerns with a licensed speech- language pathologist to discuss your concerns. A free consultation consists of a 10-15 minute phone call where you can talk with one of our therapists about your concerns without committing to a full evaluation. The therapist will ask questions about your child’s development, address any concerns you may have, and provide recommendations for your child.
3. What should I expect during the evaluation?
An evaluation allows a speech therapist the opportunity to assess your child’s development. This assessment may include a standardized test, observation through play, medical history information, and/or parent report. In most cases, it includes all four. Through the evaluation, it will be determined if treatment is necessary.
4. Where do you provide therapy
We currently provide therapy in our office, preschools, private school, and via tele-health. We are currently providing services in Jackson, Clinton, Byram, and surrounding areas.
5. Does Theraplay accept insurance?
We are in-network with MS Medicaid, United Healthcare, Molina Healthcare, and Magnolia Healthcare.
6. What if my insurance isn't listed?
If your insurance isn't listed, we are considered out-of- network. If we are out-of network with your insurance, you will be responsible for payment. Although, we will will not be responsible for filing out-of-network claims or seeking reimbursement on your behalf, per your request, we can provide you with a superbill and other necessary documentation for you to submit to your insurance company for reimbursement.